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Unplanned downtime can drive significant losses in the form of unrealized revenue. Uptime.com's annual downtime report highlights several key indicators of how site reliability engineering is being shaped in the near future.

Plus, Uptime.com is reporting more Facebook connection problems.

Real-time, continuous monitoring is a retailer's safest bet for maintaining status quo. Preparing for an outage and recovery starts with a "domain health check," including the DNS, web server, mail server, and blacklist and malware, according to Uptime.com.

TL; DR: Uptime.com's comprehensive and highly reliable monitoring solutions deliver enterprise-grade capabilities at accessible price points. The company, which operates from a customer-first perspective, maintains a competitive edge through agile development and attentive support. In the future, Uptime.com has quite a few plans, including the introduction of responsive monitoring tools via artificial intelligence.